For any queries regarding your purchase and the status of your delivery, kindly do check your email for your parcel tracking number. This tracking number is clickable and will redirect you to a dedicated tracking page with all the updates from our delivery partner. Please do note, that updates may take up to 24 hours to reflect once the parcel has been picked up from our warehouse.

For urgent queries regarding your order, you can pop us an email on:
Our working hours are: 8am - 4:30pm Monday - Thursday & 8am - 3:30pm on Friday.

Should you have any questions on which Litehouse products would work best for you and your needs orneed assistancebased on the products you have ordered, reach out to us one of our awesome staff members of the Litehouse Support Team will get back to you as soon as possible.

For any returns/exchanges, please fill out this returns/exchanges form.

We look forward to hearing from you!

- Litehouse Team 💡